FAQ's (Frequently Asked Questions)

1. Is there security around the clock?
2. Are there any special requirements to becoming a Resident?
3. Can I have a pet?
4. Can I choose which unit I want to occupy ?
5. What is the monthly fee and what does it cover?
6. Are there any "hidden" costs in addition to the monthly payment ?
7. Do I have to sign a contract ?
8. What payment is required up front ?
9. Can I come and go as I please ?
10. Who pays for the maintenance of the village?
11. Who is responsible for the cost of insurance?
12. What happens about ongoing care as I get older?
13. Will I have a say in the running of The Park Retirement Village?
14. Can my friends and family stay with me?
15. How do I apply for Residency?
16. Is there a cleaning or house keeping service provided?

1. Is there security around the clock?

24hour monitoring of CCTV is provided in the Park. All units have call systems in the living room, bedrooms and main bathroom that give 24-hour emergency medical cover along with this we actively encourage a "Neighbourhood Watch" programme in the village. An on-site caretaker is also provided. Dedicated security personnel are on duty after normal working hours.

2. Are there any special requirements to becoming a Resident?

Yes. At the time of entering the village Residents must be at least 55 years old and able to cope with the day-to-day running of an independent home.

3. Can I have a pet?

Yes, but there are restrictions - pets must conform to the Pet Agreement and every pet must have a Pet Sponsor. You are welcome to discuss this with the Management Team.

4. Can I choose which unit I want to occupy ?

Yes, but as the number of houses and apartment are limited this will be on a first come basis.

5. What is the monthly fee and what does it cover?

Please see full list of living benefits on Accommodation page.

6. Are there any "hidden" costs in addition to the monthly payment ?

Residents are responsible for the day-to-day running costs of their home including ESB, gas, Chorus, telephone and broadband.

7. Do I have to sign a contract ?

Yes. The minimum contract is six months after which the contract is automatically extended if the Resident is happy at The Park. Our over-riding ambition is to develop long term relatonships with our Residents.

8. What payment is required up front ?

The standard one months rent and deposit is required in advance.

9. Can I come and go as I please ?

Yes, The Park is your home.

10. Who pays for the maintenance of the village?

The cleaning and maintenance of the Park including landscaped grounds, grass cutting, car parking area, lifts, gutters and drainpipes, patios, house and apartment exteriors, refuse disposal and organisation of bin area is included in the monthly payment. General maintenance, including plumbing, electrical, heating is also included in the monthly payment.

11. Who is responsible for the cost of insurance?

Insurance of all house and apartments, common areas and public liability (excluding contents) is included in Residents monthly payment.

12. What happens about ongoing care as I get older?

We currently have access to a full range of care/services, provided by the staff of the on-site Park Nursing Home run by Mowlam Healthcare, for our Residents with dependancy needs or Residents requiring short term assistance. Gay Callaghan, our Healthcare Manager, will meet and assess the individual needs of Residents and potential Residents to determine the level of care required.

13. Will I have a say in the running of The Park Retirement Village?

Yes. The Residents are the most important people in The Park. We actively encourage Residents to contribute to the running of the village.

14. Can my friends and family stay with me?

Yes. Your house is your own home and naturally you can have visitors at anytime and your guests may use any of the villages fine facilities, however permanent live in guests are not allowed. Additional accommodation can be provided by the on-site four star Castletroy Park Hotel. The exclusive Platinum Card for Residents provides discounted accommodation benefits for Residents.

15. How do I apply for Residency?

Contact Neville Furlong, Chief Executive, or Antoinette Barry on 061 508900 to arrange an appointment.

16. Is there a cleaning or house keeping service provided?

Yes, cleaning & house keeping services can be arranged. Costs for this service wlll depend on your requirements and will be in addition to the standard monthly payment. Payment options available.